SAP Knowledge Base Article - Preview

3713162 - Data Collection not working for SAP Services under Operations use cases - SAP Cloud ALM

Symptom

  • Data is not being collected for SAP services in SAP Cloud ALM Operations.
  • Error message displayed in Health Monitoring: "Something went wrong, please reload and try again."
  • Data is outdated and no data is being received.
  • Affected services include SAP Datasphere, SAP Build Work Zone, and SAP Integration Suite.


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Environment

SAP Cloud ALM

Keywords

data collection issue, sap services, alm operations, data outdated, no data received, sap datasphere, sap build work zone, sap integration suite, error message, troubleshooting , KBA , SV-CLM-INF-DCR , Data Collection & Routing Infrastructure in SAP Cloud ALM , SV-CLM-INF-CON , Connectivity of managed services/systems to SAP Cloud ALM , SV-CLM-OP-BPM , Business Process Monitoring , SV-CLM-OP-JM , Job and Automation Monitoring Service , SV-CLM-OP-EXM , Exception Monitoring Service , SV-CLM-OP-HM , SAP Cloud ALM - Health Monitoring , Problem

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