Symptom
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A Service Entry Sheet (SES) is created in Ariba and successfully interfaced to S/4HANA Cloud.
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The SES is approved in S/4HANA, but no status update (Approved/Rejected) is sent back to Ariba.
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No outbound messages or errors are visible in Message Monitoring or SRT_MONI for the status update.
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The customer is unable to proceed with invoicing in Ariba because the SES remains in "Sent" or "Awaiting Approval" status.
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Environment
SAP S/4HANA Cloud Public Edition
Product
Keywords
ses status synchronization, sap s/4hana public cloud, ariba, service po, ses approval status, sy/530 error, cx_sy_no_handler, cx_sy_ref_is_initial, ses not updated, sap ariba integration, service entry sheet , KBA , MM-PUR-SVC-SES-2CL , Service Entry Sheet for Service Procurement (Public Cloud) , Problem
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