SAP Knowledge Base Article - Preview

3713286 - No Invoice Reference field can be filled during creating a credit memo request from SD

Symptom

  • The field "credit memo payment terms" in the customer master is not used when creating a credit memo for a customer via credit memo request.
  • The due date is filled with the credit memo request creation date instead of being calculated based on the payment terms.
  • The "Invoice Reference" field is not available in the credit memo request document, which results in the field being empty when the document is posted to accounting.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

credit memo payment terms, due date calculation, SAP S/4HANA Cloud Public Edition, credit memo request, invoice reference field, payment terms, Manage Journal Entries app, Manage Customer Line Items app, enhancement request, Customer Influence , KBA , FI-AP-AP-A-2CL , Posting/Clearing/Special General Ledger (Public Cloud) , Problem

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