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SAP Knowledge Base Article - PreviewSymptom
- You have requested a Tenant Copy or Tenant Refresh and received the new tenant's details.
- External IDs for all Master Data will be pointing to the communication system from source/old tenant.
- You want to integrate the new tenant with another S4HANA tenant.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Sales & Service Cloud V2 Integration with SAP S4HANA
- SAP Sales & Service Cloud V2 Integration with SAP ERP
- SAP Sales & Service Cloud V2 Integration with SAP S4HANA Cloud
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
post-copy activities, tenant migration, communication system remapping, technical ID reassignment, initial load, re-synchronization, integration reconfiguration, cross-tenant integration, master data mapping, decommission old communication system, source system cleanup, landscape change, object ID mapping, re-point external identifiers, V2 external ID storage , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , Problem
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