SAP Knowledge Base Article - Preview

3713670 - How to handle cases & customer queries related to SmartRecruiters (MNA-SR*)

Symptom

  • A customer case was created in a non-SmartRecruiters component, but the issue seems related to SmartRecruiters.
  • An SAP customer contacts SAP regarding an existing SmartRecruiters case (e.g., speed up, escalation, providing additional information).


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Environment

SmartRecruiters Product Solutions on PPMS:

Keywords

SmartRecruiters, Applicants, Jobs, Sourcing, Templates, Integrations, Onboarding, Data Retention , KBA , MNA-SR , SmartRecruiters for SAP SuccessFactors , How To

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