SAP Knowledge Base Article - Public

3713704 - Not receiving emails after configuring SMTP Server in SAP Analytics Cloud (SAC)

Symptom

The following behaviour occurs in SAP Analytics Cloud (SAC):

  1. Configure SMTP server by following guide: Configure Custom SMTP Server
  2. Email about the successful configuration is received
  3. Create a script to generate emails, receive notification that it is created
  4. Notice that no email is received.

Environment

SAP Analytics Cloud

Resolution

  • Go to User settings.
  • Navigate to ''Notifications'' tab.
  • Enable '' System Notifications'' checkbox.

See Also

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Steps to configure Custom SMTP Server on SAP Analytics Cloud

Keywords

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, KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0