Symptom
The following behaviour occurs in SAP Analytics Cloud (SAC):
- Configure SMTP server by following guide: Configure Custom SMTP Server
- Email about the successful configuration is received
- Create a script to generate emails, receive notification that it is created
- Notice that no email is received.
Environment
SAP Analytics Cloud
Resolution
- Go to User settings.
- Navigate to ''Notifications'' tab.
- Enable '' System Notifications'' checkbox.
See Also
- KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
Your feedback is important to help us improve our knowledge base.
Steps to configure Custom SMTP Server on SAP Analytics Cloud
Keywords
SAP Knowledge Base Article - Public