3713711 - Customer On-Account Payments Do Not Update Credit Exposure - SAP S/4HANA Cloud Public Edition

Customer on-account payments posted using special G/L indicator I do not reflect in the Credit Exposure in SAP Credit Management.

SAP S/4HANA Cloud Public Edition

1. Post a customer payment on-account using Special G/L Indicator I.
2. Navigate to the Display Credit Exposure app or check the Business Partner credit profile.
3. Observe that the Credit Exposure amount has not decreased by the payment amount.

In SAP S/4HANA Cloud Public Edition, special G/L indicator I is not relevant for credit limit updates by standard system design.

This behavior is standard system design. Payments posted with special G/L indicator I will not update the credit exposure. 

credit exposure, overstated credit limit, on-account payments, sales blocks, sap s/4hana cloud public edition, credit management, cash flow, special g/l indicator I, unreflected payments. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem