SAP Knowledge Base Article - Public

3713714 - Error message "You are trying to modify multiple records with the same keys (start-date, seq-number, pay-component, user-id)" - Onboarding

Symptom

"You are trying to modify multiple records with the same keys (start-date, seq-number, pay-component, user-id). Please review the data and try again." when submitting Review New Hire Data

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to the "Review new hire" step;
  2. Continue to the "Compensation" step;
  3. Click on the "Submit" button to encounter the issue.

Cause

There is a Cross Entity rule triggering in Onboarding

Resolution

Cross Entities rules are not supported in Onboarding, hence, cannot be enabled. Make sure to disable the rule to not trigger in Onboarding within Manage Business Configuration. 

See Also

3576057 - Cross entities onSave rules are not supported - Onboarding - SAP for Me

Keywords

onboarding, sap successfactors, review new hire data, error, modify multiple records, same keys, start-date, seq-number, pay-component, user-id, submit button, compensation step, hiring process, data review, onboarding process, cross entities,  , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions