Symptom
As shown in the screenshot below, the communication scenario SAP_COM_0009 cannot be found in the system.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "Communication Arrangements" app.
- Select the "New" button. The "New Communication Arrangement" dialog box is opened.
- Click the "Value Help" button.
- "SAP_COM_0009" is not shown in the list.
Cause
Communication scenario "SAP_COM_0009" is scope dependent and the corresponding scope item is not activated in the system.
Resolution
The solution is activating the scope item "1RO" for "SAP_COM_0009". After activating it, communication scenario "SAP_COM_0009" can be shown in the list.
Then, refer to the following link to maintain SAP_COM_0009:
See Also
SAP Signavio Process Navigator - 1RO
SAP Help Portal - Communication Management
SAP Help Portal - Create Communication Arrangement for Product Replication
Keywords
SAP_COM_0009, Communication Scenario, Scope Item Activation, Material Master, Product Replication, Communication Arrangements, Scope Dependent, 1RO, Maintain Communication Scenario, Create Communication Arrangement , KBA , LO-MD-MM-2CL , Product Master for Public Cloud , Problem
SAP Knowledge Base Article - Public