SAP Knowledge Base Article - Preview

3713970 - Synchronization issue for users after creating a UnifiedPerson through API

Symptom

  • Users can't sync after a 'UnifiedPerson' entry is created via an API request.
  • A synchronization error appears on mobile.


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Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

sync issue, mobile app synchronization, ERP user missing, synchronization error, API call, UnifiedPerson, Person, CA-249 error, refId, ID mismatch, , KBA , CEC-SRV-FSM-API , FSM API , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-MSYNC , Mobile Sync API , How To

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