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3714096 - SAP HANA scale-out high availability: takeover intentionally prevented due to topology uncertainty (split-brain protection) resulting in both primary and secondary systems being unavailable

Symptom

  • In a SAP HANA scale-out environment using System Replication together with a cluster framework (for example Pacemaker/SAPHanaSR), a failover or takeover attempt does not complete successfully.
  • Both the former primary and secondary systems may become unavailable after the incident.
  • The database services stop without signs of a crash (no SIGSEGV, assertion failure, OOM kill, or kernel panic in HANA traces).
  • HANA traces show internal communication timeouts between hosts or services.
  • The nameserver coordinates topology decisions and interacts with the System Replication hook and the cluster framework.
  • Customers may suspect a database revision defect or operating system issue, although no product error is recorded in HANA traces.


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Environment

SAP HANA DB Version 2.0

Product

SAP HANA, platform edition 2.0

Keywords

SAP HANA, System Replication, scale-out, Pacemaker, split brain protection, takeover prevented , KBA , HAN-DB-HA , SAP HANA High Availability (System Replication, DR, etc.) , Problem

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