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SAP Knowledge Base Article - PreviewSymptom
- In-place update stuck at Prerequisites check with Suppressed reboot and windows version status failed.
- Prerequisite checks, including OS version validation and reboot suppression, report a failed status - even though you are on supported platform (Eg. Windows 2022).
- Install is run as local administrator and there are no anti-virus or monitoring software running. The same installer works fine in another server and gets past this prerequisite step.
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x (4.3.x)
- SAP BusinessObjects Business Intelligence Platform 20xx (2025 and above)
- Supported Windows OS
Product
SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
installer fails prerequisite window version fails API call block , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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