3714271 - SAC - Export job: The job failed due to an unexpected internal server error. Please contact your system administrator.

Symptom

The issue started around Feb.9.2026.

Export jobs were failing with error:
"The job failed due to an unexpected internal server error. Please contact your system administrator."

System Monitor showed:
EPM_SERVICE : {"errorCode":"INTERNAL_ERROR","isUserError":false,"jobMetrics":{"artificalStartDelay":"PT0S"}}
mappingID: XXX

Environment

SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0 ; SAP S/4HANA all versions

Keywords

EPM_SERVICE error Code INTERNAL_ERROR isUserError false jobMetrics artificalStartDelay PT0S failed to refresh The job failed due to an unexpected internal server error. Please contact your system administrator sac model data management export s4HANA s4, data export, export job, error , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , LOD-ANA-ML-DI , Data Integration, Data Export API, Data Import API , Problem

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