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SAP Knowledge Base Article - PreviewSymptom
- Missing extracts in payout run observed under the "Extracts" tab.
- Extract files do not appear even after finalizing the payout in the test environment.
- Extract files were previously accessible under the "Artifacts" section of the Summary screen in prior releases.
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Environment
- SAP Sales Performance Management
- Agent Performance Management
Product
SAP Agent Performance Management 2026
Keywords
missing extracts, payout run, extracts tab, artifacts section, agent performance management, test system, GI payout, SQL query, extract files, resolution notes, skipped task. , KBA , CEC-SAL-APE , Agent Performance Management , Problem
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