Symptom
The C4C webservice interface MaterialReplicationInitiatedByExternalIn fails in C4C with this error: "Description already exists in language ABC".
Environment
- SAP Cloud for Customer
- SAP S/4 HANA
Reproducing the Issue
- Go to the Administrator work center.
- Go to the General Settings.
- Open the Web Service Message Monitoring under System Administration.
- Select query All
- Select the Material Replication message.
- Click in "Error log".
- See the erroneous message "Description already exists in language ABC".
Cause
The issue occurs because the payload contains multiple descriptions for the same language (ABC) for a single material ID. The system processes the first description and fails on the subsequent ones due to duplication.
Resolution
Fix the text in the S4 material master data to ensure that there are no duplicate entries for the same language.
See Also
No additional references or links are provided in the case information.
Keywords
description already exists, language danish, material replication error, c4c integration, duplicate descriptions, payload issue, s4 material master data , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To
SAP Knowledge Base Article - Public