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3714319 - SFTP scheduling failure with error [connection error. [Error sending the file to the server.]: [CrystalEnterprise.Sftp]] in SAP BI 4.x/2025

Symptom

  • SFTP scheduling failure with error message displayed: "[connection error. [Error sending the file to the server.]: [CrystalEnterprise.Sftp]]".
  • The following error appears on the AJS trace:
    "destination_ftp: exception caught while creating destination dir [] on ftp server []. Details: [Error stringres ID [41313]. Error creating directory [//] on SFTP server. SFTP Code: 3]."
    "destination_ftp: exception caught while putting source file [] to ftp server [] as destination file []. Details: [Error stringres ID [41311]. Could not create the sftpHandle for file [] to write to sftp server. SFTP Code: 2]."


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Environment

SAP BusinessObjects Business Intelligence (BI) Platform 4.x/2025

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

webi scheduling failure, SFTP, BI, permission denied code 3, path not found code 2, create directory error, missing path error, ftp server error, report scheduling failure, destination_ftp exception, connection error, CrystalEnterprise.Sftp , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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