SAP Knowledge Base Article - Public

3714329 - [Known Issue] 400 error when correcting job information history for external users in latest people profile (PPX) - Onboarding

Symptom

In the latest people profile, will see error 400 when clicking "Correction" for Job Information/Personal Information for future-dated onboarding candidate.

Environment

SAP SuccessFactors Onboarding 2H 2025

Reproducing the Issue

  1. Navigate to the latest employee profile of the external user.
  2. Go to Job data.
  3. View history for job information.
  4. Click on "Correct."
  5. Observe the error message: "Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 400."

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed with the patch 2H 2025 P23. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

Workaround

No workaround is available.

See Also

Keywords

KI2H2025, OBX-42013, latest employee profile, future-dated onboarding candidate, 400 error, employee profile correction, Start date not present for JOB_INFO entity
, KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Known Error

Product

SAP SuccessFactors Onboarding 2511