Symptom
- When a candidate's ID number does not comply with the format specifications, after RCM initiates onboarding, the button displays “Initiation Successful,” but the “Business Process” section in the upper-right corner of ONB shows an error.
- The notification of the error is not intuitive and requires clicking through to view the error.
- There is no alert mechanism, such as email notifications, to inform responsible personnel about the error.
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Environment
- SAP SuccessFactors onboarding
Product
SAP SuccessFactors Onboarding 2511
Keywords
rcm initiate onboarding failure, business process error, onboarding error notification, sap successfactors onboarding, candidate id format specifications, email alert for onboarding error, business process section error, onb suite mapping error, sap onboarding notification issue, sap enhancement request , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem
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