SAP Knowledge Base Article - Public

3714428 - Pictures are not Displayed in Adobe LiveCycle

Symptom

Some of uploaded images are shown correctly in windows but in Adobe Lifecycle Designer they not shown.

Environment

  • SAP Business ByDesign
  • SAP Cloud for customer

Reproducing the Issue

After adding some images to a form template, images are not shown in Adobe Lifecycle Designer and also in output documents they are not shown as expected.

Cause

The Adobe Lifecycle  Designer supports only JPEG image which are 8-bit those are supported and do work.

Any JPEG images which are 16bit images do not work and are not supported.

Resolution

Only JPEG image is 8-bit should be used in forms.

See Also

Images, ALD, Preview, pictures

Keywords

KBA , AP-RC-FF , Forms Flexibility , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions