SAP Knowledge Base Article - Public

3714444 - Data not pulling correctly from c4c to sac with certain columns appearing blank after upgrade.

Symptom

  • Data is not pulling correctly from C4C to SAC, with certain columns appearing blank despite containing data in C4C.

Environment

  • SAP Analytics Cloud 2026.2.2

Reproducing the Issue

  1. Establish a connection between SAP Analytics Cloud (SAC) and SAP Cloud for Customer (C4C).
  2. Attempt to import data from C4C to SAC using the connection.
  3. Observe that certain columns appear blank in SAC, even though data exists in C4C.

Cause

This issue is currently under investigation of development team.

Resolution

This issue is currently under investigation of development team.

See Also

Keywords

data not pulling, c4c, sac, blank columns, import data connection, data acquisition, odata connection, guid type, analytics connection, sac model creation, data query fields, sac import model. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions