SAP Knowledge Base Article - Public

3714539 - Same Reference Number for Both Customer Invoice and Cancellation Invoice in SAP S/4HANA Cloud Public Edition

Symptom

For Official Document Numbering (ODN), the system is assigning the same reference number to both the customer invoice and the corresponding cancellation invoice. 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Navigate to "Display Billing Documents" App.
  2. Select the document with the number ABC. (ABC represents the Invoice Document ID)
  3. Open the document and click on "Display Header Details" icon.
  4. Verify the reference number: XYZ. (XYZ represents the Reference Number ID)
  5. Navigate to Process Flow tab
  6. Open the corresponding cancellation invoice DEF (DEF represents the Invoice Cancellation Document ID)
  7. Click on "Display Header Details".
  8. Observe that the reference number is also XYZ.

Cause

System is designed in such a way that both the invoice and the corresponding cancellation invoice share the same reference number for ODN.

Resolution

This is the current system behavior, where both invoice and cancellation invoice utilize the same document numbering rule.

Therefore no further configuration changes are required as this is the intended functionality.

Keywords

ODN number, reference number, customer invoice, cancellation invoice, same reference, SAP S/4HANA Cloud Public Edition, India, GST, document numbering rule, billing documents, invoice cancellation. , KBA , FI-LOC-SD-IN , India (aka XX-CSC-IN-SD) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions