SAP Knowledge Base Article - Preview

3714685 - Error "Save not allowed. Finalize skipped by esf (call_plugins_pre_exit)" While Replicating Business Partners into SAP Cloud for Customer

Symptom

You are replicating business partners into SAP Cloud for Customer but receive this error:

Save not allowed. Finalize skipped by esf (call_plugins_pre_exit)


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins 2025 ; SAP Cloud for Customer core applications 2508 ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions ; SAP S/4HANA Cloud Public Edition all versions

Keywords

SAP, SAP Cloud for Customer, C4C, BusinessPartnerERPReplicationIn, customer, account, workflow rule, custom field , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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