3714841 - Emails generated from successfactors remain in "Delivering" status and are not reaching recipients for DC60 and DC62 customers

• Emails generated from SuccessFactors remain in a "Delivering" status and are not reaching recipients.
• Majority of the impacted emails are from Recruiting, although not all emails are affected.
• The issue has been ongoing for at least 10 days since January 15.
• The Email Delivery Status report shows emails stuck in "Delivering" status.

SAP SuccessFactors HCM Suite

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