SAP Knowledge Base Article - Preview

3714858 - Pricing not redetermined when changing the item quantity in a service order created from solution order

Symptom

When changing the item quantity in a service order created as a follow up transaction of a solution order, the pricing is not re-determined for the item.

However, when doing the same in a standalone service order (not created from solution order), the pricing is redetermined automatically.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

service order, solution order, follow up transaction, service item, fixed price, item category, quantity, pricing, redetermined, redetermination, unplanned item, reference, completed, released , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem

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