SAP Knowledge Base Article - Preview

3714878 - Documents Distributed is not available to Download if the Participant is end-dated in Incentive Management

Symptom

  • Plan Communicator document distributed no longer visible or downloadable from the distribution tracking workspace.
  • Attempts to view or download the document result in a blank page, and the download does not complete.
  • The issue has been identified to occur specifically with participants that have been end-dated.


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Legacy Oracle

Product

SAP Incentive Management 2026

Keywords

Communicator, Participant, end-dated, Document, Download, Distribution, Tracking, Incentive Management Admin , KBA , CEC-SAL-COM-PLC , Plan Communicator , CEC-SAL-COM , Incentive Management , Known Error

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