SAP Knowledge Base Article - Preview

3714922 - In Relationship Intelligence, Data Sources Fields turn blank upon editing the Setup

Symptom

After maintaining information in the "Data Sources" section of the Relationship Intelligence setup and saving successfully, clicking to edit the Data Sources again results in the previously entered data being cleared and the fields turning red.


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Environment

  • SAP Cloud for Customer - Relationship Intelligence Add-on
  • SAP Sales Cloud Version 2

Product

SAP Cloud for Customer add-ins all versions ; SAP Sales Cloud Version 2 all versions

Keywords

intelligence setup, data sources, fields blank, fields red, edit mode, saved successfully, configuration behavior, functional impact, expected behavior, Intelligent Sales Execution, Intelligence Admin , KBA , LOD-CRM-SBS-REL , Relationship Intelligence , CEC-CRM-REL , Relationship Manager for SAP Sales/Service Cloud , Problem

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