Symptom
After submit a consolidated eDocument, the system creates and sends the consolidated tax invoice in XML format to the service provider. However, the system doesn't fill the fields 'Approval Number' and 'Transfer Date' of the corresponding accounting document in the Manage Journal Entries app, on the Header tab.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open Manage Journal Entries APP.
- Search for the Accounting Document.
- Open the document, you will see no value exists for fields 'Approval Number' and 'Transfer Date' on the Header Tab.
Cause
The consolidated tax invoice is in an incorrect status like 'Received by ASP'.
Resolution
According to Creating and Sending an Electronic, Consolidated Customer Tax Invoice| SAP Help, the system fills the mentioned two fields of the corresponding accounting document when the XML file has been validated by the Korean National Taxation Agency (NTS). Therefore, please choose the button Status to check for any status update. Once updated to 'Validated; Process Completed', both fields would be filled by the system.
- NOTE 1: Get the latest process status after an XML file is received by the application service provider (Status: Received by ASP). After you submit an XML file and if everything goes well, the process status changes to Received by ASP immediately. To get the process status of any of the subsequent process steps, you must use the Status button to refresh the process status.
- NOTE 2: When the deadline for tax invoice reporting is just around the corner, you might want the service provider to send the tax invoice to the NTS right after they receive it. When the process status is Received by ASP, choose Submit Contingency under More. The service provider forwards the XML file to the NTS immediately.
See Also
Keywords
eDocument, E-invoice, South Korea, Approval Number, Transfer Date, Journal Entry, Consolidated Tax Invoice, Received by ASP, Validated, Process Completed, NTS , KBA , CA-GTF-CSC-EDO-KR , Document Compliance South Korea , How To
SAP Knowledge Base Article - Public