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SAP Knowledge Base Article - PreviewSymptom
- Trigger any API call from API hub - SAP Business Accelerator Hub
- Observe error message: {"message":"Jwt token is not valid because it could not be decoded.. Ref number: 7c1ff892-9960-123-892b-abcde","stack":""} 400 Bad Request
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Environment
- SAP Sales Performance Management
- Incentive Management on Hyperscalers
Product
SAP Incentive Management on Hyperscalers 1.0
Keywords
JWT validation error, audience configuration, subject mismatch, OIDC setup, JSON Web Tokens, token decoder, client ID configuration, API hub error, 400 Bad Request, troubleshooting, access token, authentication failure, API connection issue, resolution guide, SAP Help Portal.
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