SAP Knowledge Base Article - Preview

3715343 - Error occurred while processing request during user registration in classes

Symptom

The screen freezes during the registration process for a large number of users and throws the error message:

  • "An error occurred while processing your request. Reference #221.a8a4c117.1765793677.1127bcba https://errors.edgesuite.net/221.d6d70b17.1769171563.8c21231c"

After refreshing the page, only a few users are successfully registered, while others are not.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

lms, class, schedule, offering, learning, sf, successfactors, error, occurred, user, registration, screen, freeze, limit, bulk, timeout, add, users, processing, request, batch, import, data, An error occurred while processing your request , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Product Enhancement

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