Symptom
An Eightfold error is displayed for Job Applications created with agency ownership even though the ownership is expired.
Environment
SAP SuccessFactors Recruiting Management
Cause
The ATS sends external agency ownership data where the expiration/end timestamp is earlier than the start timestamp, triggering a validation error in Eightfold and blocking the synchronization process.
Resolution
The solution of this issue is currently under investigation by Engineering team.
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Keywords
validation error, external agency ownership, timestamp error, end timestamp earlier, ATS synchronization issue, Eightfold, SAP SuccessFactors Recruiting, candidate profiles, child requisition, agency ownership expires missing, entity_ownership-start_ts_less_than_end_ts , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public