SAP Knowledge Base Article - Public

3715409 - Job Application Created with Agency Ownership Even Though Ownership Is Expired - Recruiting Management

Symptom

An Eightfold error is displayed for Job Applications created with agency ownership even though the ownership is expired.

Environment

SAP SuccessFactors Recruiting Management

Cause

The ATS sends external agency ownership data where the expiration/end timestamp is earlier than the start timestamp, triggering a validation error in Eightfold and blocking the synchronization process.

Resolution

The solution of this issue is currently under investigation by Engineering team.

Click on star to bookmark this article in order to receive updates about this issue.

For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

Keywords

validation error, external agency ownership, timestamp error, end timestamp earlier, ATS synchronization issue, Eightfold, SAP SuccessFactors Recruiting, candidate profiles, child requisition, agency ownership expires missing, entity_ownership-start_ts_less_than_end_ts , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions