SAP Knowledge Base Article - Public

3715490 - With the index 0 error when creating requisition from position org chart - Recruiting Management

Symptom

When a user tries to create requisition by position org chart and encounters an error with the index 0. However, this only happens to certain positions and there is nothing else in the details of the error:

"Sorry, the requisition cannot be created. Creation of a job requisition for position xxxx failed. Details: with the index 0"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Cause

Since the field costcenterId should ideally only hold the Cost Center Code, this happens when the value of the cost center being passed from EC to RCM exceeds the limit of 50 characters.

Resolution

There are two options of solutions for this issue:

  1. Reduce the number of characters in the Cost Center field, which is manually entered. Please ensure that the character count for the Cost Center remains below 50 characters. 
  2. Modify the mapping of the cost center, removing the format function for the cost center id and let the cost center id map to only one single value like department mapping, edit the costCenterId's field value to Position.Cost Center.Code. The cost center id should be mapped to Position.Cost Center.Code.

Keywords

costcenter_id, details, with, index, 0, job, requisition, position, failed, recruiting, management, request , KBA , LOD-SF-RCM-POS , Position Integration , Problem

Product

SAP SuccessFactors Recruiting all versions