Symptom
When a user checks the form in the Audit Trail Snapshot, a field that is hidden by a business rule is visible.
Environment
SAP SuccessFactors Performance and Goals
Cause
This is currently the system behavior, the business rules are triggered triggered on the Field Change, Form Save and Form Opening, therefore, viewing the form's snapshot does not trigger the business rule to hide a filed and the template will follow the permissions defined for the field in Manage templates/Form XML.
Please consider this behavior for the following:
- Audit Trail
- Signature / Complete Form view
- Snapshot view opened from performance history in PPX/PP3
- Snapshot view opened from reporting
Resolution
Our Engineering team is evaluating this scenario.
However, please be aware of this limitation in order to avoid compliance issues with the field visibility.
When configuring field permissions in the XML template, ensure it’s acceptable for users to always see that field in snapshots and audit trails whenever the template grants access — even if business rules may hide or show the field at runtime.
Keywords
field visibility, business rules, form snapshot, latest form experience, not working, en route, field access, , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
SAP Knowledge Base Article - Public