SAP Knowledge Base Article - Public

3715604 - Provide Interview Feedback ToDo items appear on Home Page despite Interview Central feature disabled - Recruiting Management

Symptom

The "Provide interview feedback" to-do item appears on the home page for interviewers even after the "Interview Central" feature has been disabled in provisioning.

Environment

  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Proxy as the interviewer user.
  2. Navigate to Home Page.
  3. Locate the "For You Today" section.
  4. Observe the "Provide Interview Feedback" ToDo item appearing on Home Page despite the "Interview Central" feature being disabled in provisioning.
  5. If clicking on the to-do item, an error shows “The requested operation is not available”.

Cause

It is expected. The existing pending ToDo will not disappear automatically even if the "Interview Central" feature has been disabled in provisioning

Resolution

Please complete the existing pending items of Interview Feedback before you disable Interview Central feature.

Once the Interview Central function is successfully disabled, you will no longer receive new pending ToDo item for the new interview. 

Keywords

provide interview feedback, to-do item, interview central, provisioning, home page, manage card settings, interview scheduling, to-do, pending feedback, requested operation is not available, interview feedback , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions