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SAP Knowledge Base Article - PreviewSymptom
- User is unable to receive emails.
- There is an "SAP Email Provider" type email provider configured on the partnerID for sending the CDC RaaS e-mails that the user cannot receive
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Environment
SAP Customer Data Cloud
Admin Console (user, Administration, Queries / Reports)
Product
SAP Customer Data Cloud all versions
Keywords
gigya, CDC, email, email provider, deliverability, suppression, user cannot receive emails, recipient address rejected, user unknown, SAP Customer Data Cloud, CDC Console, email issue, SAP Email Provider , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , How To
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