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3715849 - 'The database connector: 'crdb_oracle.dll' could not be loaded' when refreshing reports in Crystal Reports

Symptom

  • Unable to access the Crystal Reports database despite installing the required software and placing the TNS file.
  • Error message: "The database connector: 'crdb_oracle.dll' could not be loaded."
  • Issue occurs when refreshing reports based on Oracle.


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Environment

SAP Crystal Reports 2020

Keywords

crdb_oracle.dll, crystal reports, database connector error, tns file, odbc driver, environment variable path, procedure returns results, tnsnames.ora, crystal reports designer, database connection error, error refreshing reports. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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