3715894 - Error with rehire using previously used email address in manual onboarding - Onboarding

Error message: "There's already a user with username or email ID X in the system. Enter a different email ID and try again."

SAP SuccessFactors Onboarding 

1. Navigate to "Add new hire to onboarding" in the Admin Center.
2. Fill all required fields, including the same email address used in the previous profile.
3. Observe the error message: "There's already a user with username or email ID X in the system. Enter a different email ID and try again."

Since the email address is used as the username, it is not possible to rehire or initiate a new hire with the same email address.

1. Even though your proposal involves a rehire with manual initiation, it is not possible to maintain the same email address because it serves as the candidate's username. Therefore, initiating or rehiring a new user with the same email address of the previously profile, is not feasible.
2. If initiate with the same email address is needed, a hard purge to the old profile/user is required.

• 3025066 - Rehire flow in manually created onboarding does not trigger first rehire check - Onboarding - SAP for Me
• 2392076 - System Identifier Purge - User Permanent or Hard Purge - SAP for Me

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