SAP Knowledge Base Article - Preview

3716011 - ESM not opening via successfactors in Safari browser

Symptom

You have implemented SAP ESM solution and integrated it with your SAP SuccessFactors instance.

Now you have noticed that while this is working fine in every browser, it does not work in Apple Safari browser, loading just a blank screen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • ESM url ends with .cloud.sap
  • SuccessFactors url ends with '.successfactors.com' or different
  • You are using Safari

Product

SAP SuccessFactors HCM Core all versions

Keywords

ESM, safary, common super domain, ESM not loading, blank screen on ESM , KBA , LOD-SF-INT-ESM , Enterprise Service Management , Known Error

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