SAP Knowledge Base Article - Public

3716082 - 2025 Tax Credit Returns form has allowed an incorrect value greater than $16,129.00 [Onboarding]

Symptom

CA Tax Return form has allowed an incorrect value

Environment

SAP SuccessFactors Onboarding

Cause

Missed Defect:

  • The Engineering Team reviewed and checked the 2025 code for the basic personal amount for the TD1 form. They see validation(regular expression) exists to limit the value to less than 16,129.
  • Since the system did not limit the value to 16,129, they have confirmed it is a defect.
  • This was missed since issue was never reported by customers.

Resolution

WORKAROUND:

Since all forms being generated now in the system has the 2026 forms

At this time, since the 2025 CA Tax Credit Return can no longer be generated, the only workaround for the affected candidates would be via pen/paper correction:

  • Download the form via Manage Documents
  • Correct the value via pen and paper
  • Input a comment on the form why it was corrected e.g. technical issues, incorrect amount entered
  • Re-upload the form for the users

Keywords

CA_TD1_2025_V1, CA TD1, Basic Personal Amount, Canada Compliance, Compliance, TD1, Tax Credit Return form, 2025 Tax Credit Returns, Country Compliance, $16,129.00, form, OBX, Onboarding , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding 2511