Symptom
Only older ratings are displayed in the Custom Trend card within the Latest People Profile. Newly created rating entries are saved successfully; however, they do not appear on the portlet.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Profile
- SAP SuccessFactors Performance Management
Reproducing the Issue
- On Performance and Goals category
- Go to the sysOverallCustom1/sysOverallCustom2 card
- Click create rating
- Select the rating and click create
- The rating is saved but still screen shows "There’s nothing to show yet. When there is, you’ll see it here." However information appears on the Legacy People Profile and in the Export Extended User Information file.
Cause
Configuration issue.
Resolution
- Display "Unrated" ratings
- Display "Too New To Rate" ratings
See Also
- Configuring Trend Information Cards for Full Profile | SAP Help Portal
- 3677954 - Trend information cards display nothing on the Latest People Profile- 2H2025 - SAP for Me
- 2560747 - Rating information not saving on Trend Portlets - SAP for Me
- 3420891 - Information of trend elements not visible in the Employee Profile after import - SAP for Me
Keywords
INC19948710, latest people profile, PPX, trend information, custom trend, sysOverallCustom1, sysOverallCustom2, unable, not able, not appear, not appearing, save, ratings, rating, Performance and Goals, PM, performance, goals, Display "Unrated" ratings, Display "Too New To Rate" ratings, content configuration, max, min, Export Extended User Information, There’s nothing to show yet. When there is you’ll see it here, enabled, required field, trend block , KBA , LOD-SF-EP-TRD , Trend Elements , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem
Product
Attachments
| sysOverallCustom1_display.png |
SAP Knowledge Base Article - Public