3716158 - Admin unable to view multiple education certificates uploaded during onboarding data collection in sap successfactors onboarding

• When candidates upload more than one education certificate during the onboarding data collection step, only one document is visible to the hiring manager or HR team under the "onboarding document" section.
• The issue occurs after clicking "provide additional data" in the onboarding checklist.
• The user uploaded two documents (Bank and receipt) were uploaded under education certificates, but only one document is visible in the "onboarding document" section.

SAP SuccessFactors Onboarding 

1. Navigate to the onboarding checklist in SAP SuccessFactors Onboarding.
2. Select the "provide additional data" option.
3. Upload multiple education certificates under the "education certificates" section.
4. Verify the uploaded documents under the "onboarding document" section.
5. Observe that only one document is visible despite multiple uploads.

We have configured only one attachment field, which is why only one document appears on the onboarding dashboard.

1. Verify the configuration of the attachment fields in the custom object.
2. If only one attachment field is configured, update the custom object to include two attachment fields.
3. Refer to the provided blog for detailed instructions on configuring multiple attachment fields:

Integrating Attachments from Custom Data Collection Object to Onboarding

Refer to: Integrating Attachments from Custom Data Collection Object to Onboarding

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