Symptom
An error occurs in C4C when a line item on a ticket is deleted after it has already been released to FSM.
In Web Message Monitoring, the following error message is displayed:
"Item 40: Processing code and system processing code don't match. Product for item is missing. Schedule line type is not valid."
Read more...
Environment
SAP Cloud For Customer
Product
Keywords
C4C Error, FSM Integration, Service Line Item Deletion, Replication Error, ServiceRequestReplicationRequestConfirmationIn, iFlow Error, Processing Code Mismatch, Product Missing, Schedule Line Type Invalid, Ticket Replication, System Limitation , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , LOD-CRM-SRP , Service Request Processing , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview