SAP Knowledge Base Article - Preview

3716207 - Error in Web Message Monitoring When Deleting a Line Item in C4C After Replication to FSM

Symptom

An error occurs in C4C when a line item on a ticket is deleted after it has already been released to FSM.

In Web Message Monitoring, the following error message is displayed:

"Item 40: Processing code and system processing code don't match. Product for item is missing. Schedule line type is not valid."


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

C4C Error, FSM Integration, Service Line Item Deletion, Replication Error, ServiceRequestReplicationRequestConfirmationIn, iFlow Error, Processing Code Mismatch, Product Missing, Schedule Line Type Invalid, Ticket Replication, System Limitation , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , LOD-CRM-SRP , Service Request Processing , Problem

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