SAP Knowledge Base Article - Preview

3716353 - Approval Process Logic Error When Evaluating Conditions in Customer Quote Processing

Symptom

  • Approval process is initiated incorrectly when Product ID and Margin % conditions are fulfilled by different products within the same Sales Quote document.
  • The issue occurs when conditions are evaluated at the document level instead of individual product line item level.


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Environment

  • SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Approval process, contains logic, customer quote, margin %, product category item conditions, approval logic error, sales quote conditions, quote processing, approval rule configuration, product line , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

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