SAP Knowledge Base Article - Preview

3716517 - Discrepancy in customer name between UI and outbound payload in SAP Entitlement Management

Symptom

Different customer or offering names are shown in the Entitlement Management UI compared to the name delivered in outbound payloads.


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Environment

SAP Entitlement Management Solution

Product

SAP Entitlement Management all versions

Keywords

customer name discrepancy, UI and payload mismatch, entitlement records, SAP entitlement management, maintain system settings, latest name, snapshot, provisioning definition error, entitlement display settings, outbound payload issue, entitlement generation. , KBA , LOD-EMS , SAP Entitlement Management Solution , Problem

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