Symptom
There's a requirement to create a returns order to return service parts from a service order.
Environment
SAP S/4HANA Cloud Public Edition
Cause
Currently, in SAP S/4HANA Cloud Public Edition, there's no available scope item for returning service parts. At the moment, returns orders of type CBAR or CBRE don't support these types of items: service part items.
Resolution
It's completely understandable how the possibility of returning service parts would be of great use for specific business needs, so please consider creating a feature request for this business requirement. This will inform the responsible developers as to what additional functionality should be considered for future releases.
See Also
Keywords
KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem
SAP Knowledge Base Article - Public