SAP Knowledge Base Article - Preview

3716717 - Error "Output could not generate the requested PDF document" in Create Correspondence App – SAP S/4HANA Cloud Public Edition

Symptom

When attempting to preview a correspondence document in the 'Create Correspondence' app, the system fails to generate the PDF and displays one or more of the following error messages:

  • Output Management could not generate the requested PDF document.
  • FIN_CORR/342 Output Management could not generate the requested PDF document.
  • CX_FI_CORRESPONDENCE Form template name can't be initial.
  • CX_FI_CORR_REQUEST_ERROR Output Management could not generate the requested PDF document.
  • /IWBEP/CX_MGW_BUSI_EXCEPTION Could not retrieve the PDF document from the Output Management.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

output error, pdf document, create correspondence app, sap s/4hana cloud, sap09, s09le, ledger view, form template determination, fin_corr/342, cx_fi_correspondence, cx_fi_corr_request_error, iwfnd/error_log , KBA , CA-GTF-OC , SAP S/4HANA output management , FI-AR-AR-CR-2CL , Correspondence (Public Cloud) , Problem

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