SAP Knowledge Base Article - Public

3716787 - Incorrect display of Job Title instead of Internal/External Job Posting Title on Internal and External Career Portals - Recruiting Marketing

Symptom

When RMK is used in both Internal and External career sites, the system displays the Job Title instead of the Internal Job Posting Title.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to the RMK Career Site
  2. Search for a job and see that the title matches the Internal Job Posting Title (or as configured in the Carer Profile Builder)
  3. Hit on Apply
  4. The job title changes to the value given to field "jobTitle"

Cause

This is current system behaviour.

Resolution

When a candidate is looking for a job in the Career Site using RMK, the job title will appear as mapped in "Set Up Recruiting Marketing Job Field Mapping".

However, when the applicant hits on Apply, the page showing the job title is no longer RMK but Recruiting and the title will resolve in the value given to the Requisition field "jobTitle".

Keywords

jobTitle, ICS, RMK, CSB, Title, Requisition, Job, Mapping, Internal, Posting, Career, Site. , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions