SAP Knowledge Base Article - Preview

3716800 - Request to Carrier Entry Missing In Communication History Tab For Email Tendering Carriers

Symptom

During automatic tendering, when the carrier is configured to receive the tender via email the system does not create a “Request to Carrier” entry in the Communication History tab. This entry is generated only when the tender is transmitted via EDI (XML).

When the carrier responds by email, the system processes the response after the RFQ update, and a “Confirmation by Carrier” entry is created in the Communication History.


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Environment

  • SAP S/4HANA 1709+

Product

SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025

Keywords

Communication History, Request to Carrier, Tendering, FO , KBA , TM-FRM-FRT , Freight Tendering , TM-FRM-FRO , Freight Order , Problem

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