SAP Knowledge Base Article - Preview

3716906 - Payment advice email triggered for reversed payment documents

Symptom

When a payment document is reversed, the system automatically creates and triggers a 'Payment Advice' email for the reversal document. The 'Payment Advice' is sent even though the reversed document does not represent a valid outgoing or incoming payment to the business partner.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

payment advice, reversed payment, email trigger, sap s/4hana public cloud, manage output items, payment advice suppression, reversal document, output parameter determination, payment apps , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

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