SAP Knowledge Base Article - Public

3716979 - Two meeting URLs are generated for candidate interview - Recruiting Management 

Symptom

A candidate received two meeting URLs in the interview confirmation email along with two different passcodes. The candidate has been schedule for one interview. 

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Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Schedule an interview with two interviewers.
  2. Configure the interview such that Interviewer 1 is scheduled for 30 minutes and Interviewer 2 is scheduled to start immediately after Interviewer 1 finishes, also for 30 minutes.
  3. Trigger the meeting invite to the candidate.
  4. Observe that the email contains two meeting URLs and passcodes.

Cause

  • Two interviews are scheduled within one interview session.
  • Each interviewer is added to the interview at different times, resulting in separate meeting invites being generated for each slot.

Resolution

To ensure that the only one meeting url is generated the time of the interviews should align, if the interview times are set to be one after the other it results in multiple Meeting links to accommodate each time frame. 

Keywords

meeting urls, interview confirmation email, multiple meeting invites, sequential interviews, overlapping interview slots , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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