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SAP Knowledge Base Article - PreviewSymptom
- Error occurred while loading remote source information: SQL Error: Unable to connect remote source: [SAP AG][LIBODBCHDB SO][HDBODBC] Communication link failure;-10709 Connection failed (RTE:[200110] Invalid connect reply (server may not be SAP HANA) (<ip address>:<port> -> <SQL endpoint>.<region>.hanacloud.ondemand.com:443)).
- All IP whitelisting are completed, and the server is reachable via ping.
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Environment
SAP HANA Cloud
Product
SAP HANA Cloud 1.0
Keywords
unable to connect, remote source, IAM_APM, hana cloud, SQL error, communication link failure, instance deleted, BTP cockpit, connection failed, adapter type hanaodbc, whitelisting, ping reachable , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem
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